FAQ's for Students

mySOUL System Requirements

How to activate mySOUL and SU email?

How to reset mySOUL username and password?

Do I need a computer in the entire duration of ODL in Silliman University?

Can I use my other email account in logging in to mySOUL?

mySOUL page keeps on loading, or I am stuck at the login page, what should I do?

Do I need an enrollment key to register in a virtual classroom? How can I check my enrolled subjects in mySOUL?

Can I use mySilliman account for mySOUL?

Is there any preferred browser in using mySOUL?

It seems that mySOUL crashes and mySOUL has bugs, is it possible?